How can I get a refund?

*Please note: unless the items were not received in your game, refunds are only applied within very rare circumstances.

ANDROID:

Within 48 hours:

Request a refund through the Google Play Store here:
https://support.google.com/googleplay/contact/play_request_refund_apps

After 48 hours: 

Google usually handles all refunds made through the Android apps, but you must act within 48 hours for them to be able to help.

If that timeframe has passed, please send the following information to support@futureplaygames.com:

• Your order number. The ID looks something like this: GPA.0000-0000-0000-00000

• The date and time, and the price of your purchase.

APPLE:

If you've made the purchase on an iOS device, you'll have to contact Apple directly. To request a refund from Apple, please follow the instructions in this Support Article: https://support.apple.com/en-us/118223